Add items to your cart and check out on our website. For bulk quantities, custom configurations or formal pricing, request a quote and we will reply with pricing and availability.

Yes. Request a quote for volume pricing on any part. We accept purchase orders from businesses, schools, healthcare organizations and government agencies, with Net-30 terms on approval. We can also provide a W-9 and complete vendor forms.

Send us your exemption certificate before you order. Once it is on file, we will remove sales tax from your order or quote.

Yes. IT hardware prices move with supply, demand and manufacturer changes, so the price on a product page can change over time. If you have seen a lower price elsewhere, send us the link and we will review it.

No. Once your order is confirmed, the price is locked. The total shown at checkout is what you pay. Sales tax, where it applies, is shown at checkout.

Stock status is shown on each product page, near the price. If an item is not in stock, request a quote and we will confirm lead time and availability.

This is rare, but stock can change quickly on high-demand hardware. We will contact you with an expected restock date or a compatible alternative. You can wait, switch to the alternative, or cancel for a full refund.

Yes. We tell you before your order is processed, so you know what ships now, what follows, and the estimated dates. We email you if those dates change.

We will tell you right away and offer the closest compatible replacement, if one exists. If none suits you, we refund that item in full.

In some cases, yes. Contact us with the part number or model, and we will confirm whether it can be ordered and when it is expected.

Refurbished items are previously used parts that have been inspected and function-tested before they ship. They may show minor cosmetic wear that doesn't affect performance. The condition of every item, New or Refurbished, is stated on its product page.

Send us the part number from the unit already in your system, or your server or printer model, and we will confirm compatibility before you order. Confirming first helps you avoid returns and restocking fees.

Included items are listed on the product page. Cables, ribbons, labels and accessories are not included unless stated. Contact us if you need to confirm before ordering.

Product images may show the general model rather than the exact unit you will receive. Refurbished items in particular may look slightly different from the image, such as minor cosmetic wear or different labels. The part number, specifications, condition and included accessories listed on the product page describe exactly what you will receive.

Yes. Send us the model or part number, and we will send the specifications, condition details and packaging information we have for it.

Most in-stock orders ship within 3 to 5 business days. Delivery times may vary depending on product availability, order volume and destination. Expedited shipping options are available at checkout or on request.

U.S. orders ship by FedEx from warehouses in the United States. International orders ship by DHL Express to select destinations.

Standard shipping is free on orders up to 10 lbs within the contiguous United States. Rates for heavier orders and other services are shown at checkout or quoted on request.

We email you a FedEx or DHL tracking number when your order ships.

Not always. Orders with more than one item may ship separately and arrive on different days. Each package has its own tracking number.

Yes, to select destinations by DHL Express. International orders are quoted on request: send your part numbers, quantities and delivery address, and we will confirm availability, shipping cost and delivery time. Import duties and local taxes are paid by the recipient.

See our Shipping Policy for full details.

Visa, Mastercard, American Express, Discover, PayPal and wire transfer. Approved organizations can also pay by purchase order with Net-30 terms. We do not accept cash on delivery (COD). All prices are in U.S. dollars.

Orders paid by wire are processed once funds are received, usually within 1 to 3 business days. Please include your order or invoice number in the transfer reference.

Yes. Card and PayPal payments are processed through secure, encrypted checkout by our payment providers, and we do not store your full card details. We will never ask for card numbers by email, phone or text message.

See our Payment Policy for full details.

Every item, new or refurbished, includes a 30-day Tech Seller USA warranty. If a part arrives faulty or fails within 30 days, we replace or refund it.

Items can be returned within 30 days of delivery. A 25% restocking fee applies to non-defective returns. No restocking fee applies to defective, damaged or incorrectly shipped items.

If an item is defective, damaged or we shipped the wrong part, we send you a prepaid return label. For other returns, you pay the return shipping.

Contact us with your order number and the reason for the return. We will send you return instructions. Please don't send items back without contacting us first.

Refunds are processed within 5 business days of receiving and inspecting the return. Card and PayPal orders are refunded to the original payment method, wire orders by wire, and purchase order orders as a credit against the invoice.

See our Refund & Return Policy and Warranty & Returns Process for full details.