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View all brandsFrequently asked questions
Answers on ordering, warranty, shipping and purchase orders.
Yes. We specialize in business, enterprise, education, and government procurement. We offer competitive bulk pricing and accept Purchase Orders (POs) from qualified organizations. Contact sarah.jane@techsellerusa.com for a customized quote, or see our Payment Terms & Purchase Orders page.
Send us the part number from a unit currently in the chassis, or your server model and generation, and we will confirm carrier type, firmware and compatibility before you order. Our compatibility guide also covers each major platform in detail.
It means the unit has been received, inspected and function-tested before it is offered for sale — not resold as-is or drop-shipped sight unseen. Our refurbished process page explains condition labelling, testing and warranty in full.
Every unit we supply, new or refurbished, carries a 30-day Tech Seller USA warranty, and returns run for 30 days with a 25% restocking fee, waived when an item is defective on arrival or we shipped the wrong part. For brand-new items, any applicable manufacturer warranty is passed directly to the customer. Full details on our Warranty & Returns page.
Most in-stock orders are shipped within 1–2 business days. Delivery times may vary depending on product availability, order volume, and destination. Expedited shipping options are available upon request.
Eligible items may be returned within 30 days of delivery. A 25% restocking fee applies, waived when an item is defective on arrival or we shipped the wrong part. Once the returned item has been received and inspected, refunds are typically processed within 5 business days using the original payment method.
All U.S. and Canada orders are shipped via trusted carriers including USPS, UPS, FedEx, and DHL. International orders are dispatched through reliable global courier services such as DHL, FedEx, TNT, and Aramex, ensuring secure and timely delivery worldwide.
What IT buyers say about us
Reviews from IT teams and procurement buyers.
The Printer arrived on a pallet, double boxed, with the toner seated and the trays still taped. We had it on the network and printing inside ten minutes. Page count matched what the listing said, which is more than I can say for the last two units we bought elsewhere.
Quoted Tuesday morning, shipped Tuesday afternoon, on my dock Wednesday. The price came in under both of our usual distributors and nobody tried to upsell me a service plan I didn't ask for.
Fourth order this year. Condition grading is honest, the serials always match the paperwork, and when something is backordered they tell you before you commit instead of after.
Everything came wrapped properly with foam in the corners, no rattling, no scuffs. Each unit had a test slip in the box showing it had actually been powered up and checked before it shipped.
The LaserJet MFP turned up double boxed with the drum and toner packed separately. Firmware was current, the ADF fed a fifty page stack without a single misfeed, and the cosmetic grade was if anything better than the photos.
Ordered eight units for a data centre refresh. All eight shipped together, all eight were labelled with our asset tags as requested, and the rail kits were actually in the boxes. That last part is rarer than it should be.
Good value and the condition was exactly as listed. Only reason this isn't five stars is that the tracking number took a day longer to appear than I expected, but the hardware itself was spot on.
We buy on purchase orders and Net-30, and they set that up without making me chase anyone. Invoices are clean, the PO number is on every document, and our AP team has stopped complaining about IT orders.
Hard to find this part anywhere else. Two distributors told me end of life, Tech Seller USA had it on the shelf and shipped it the same day. It's been running since without a hiccup.
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Buying guides and hardware news from our specialists.
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