Refund & Return Policy
Last updated: January 1, 2025
✓ 30-day return window • ✓ Refunds in 2–3 business days
30-Day Return Window
You have 30 calendar days from the delivery date to initiate a return. Items must be in original, unopened packaging with all accessories and documentation included.
Restocking Fee
A 25% restocking fee applies to all returns. The fee is deducted from your refund and covers inspection, re-testing and repackaging of returned hardware.
The restocking fee is waived when the item is defective on arrival or when we shipped the wrong part. In those cases the return is free and we provide a prepaid return label.
How to Return
- Email sarah.jane@techsellerusa.com with your order number and reason for return
- We respond within 4 business hours with a return authorization number
- Ship the item using our prepaid label (provided for defective items)
- Refund processed within 2–3 business days of receiving the return
Where to Send Returns
Once you have a return authorization number, ship the item to:
TechSellerUSA
6901 Okeechobee Blvd # D5
West Palm Beach, FL 33411
United States
Please write your return authorization number on the outside of the package. Returns sent without an authorization number may be delayed.
Defective Items
If you receive a defective product, contact us immediately. We will replace or provide a full refund at no cost to you, including return shipping, with no restocking fee applied.
Exclusions
Software licenses, opened retail consumer products, and custom-configured items may not be eligible for return. Contact us for specific situations.
Contact Returns Team
TechSellerUSA • 6901 Okeechobee Blvd # D5, West Palm Beach, FL 33411, United States
Email: sarah.jane@techsellerusa.com • Phone: (954) 601-5103
