Privacy Policy

This Privacy Policy explains how Tech Seller USA ("we," "us" or "our") collects, uses and protects your personal information when you visit techsellerusa.com, request a quote, or buy from us.

Information We Collect

Information you give us when you place an order, request a quote, create an account, sign up for emails, or contact us:

• Name, company name and job title
• Email address, phone number, and billing and shipping addresses
• Order details, part numbers and quote requests
• Purchase orders, invoices and tax-exemption certificates
• Messages you send us by email, phone, WhatsApp or web forms

Payment information. Card and PayPal payments are handled by our payment providers. We receive confirmation of payment and limited details such as the card type and last four digits, but we do not see or store your full card number.

Information collected automatically when you visit our website, through cookies and similar technologies:

• IP address, browser and device type
• Pages viewed, links clicked and products searched
• The website or ad that referred you
• General location (city or region) based on your IP address

We do not knowingly collect sensitive information such as Social Security numbers, health information or biometric data.

How We Use Your Information

• To process orders, quotes, purchase orders, payments, shipping, returns and warranty claims
• To confirm compatibility and answer your questions
• To send order confirmations, invoices, tracking numbers and account notices
• To send marketing emails, such as offers and new stock alerts, if you sign up. You can unsubscribe at any time.
• To verify orders and prevent fraud
• To understand how our website is used and improve it
• To measure and improve our advertising
• To meet tax, accounting and other legal obligations

Cookies, Analytics and Advertising

Cookies are small files stored on your device. We use them to:

• Run the store: keep items in your cart, remember your login and process checkout. These are required for the site to work.
• Understand usage: analytics tools such as Google Analytics show us which pages are visited and how the site performs.
• Measure advertising: tools such as Google Ads help us see which ads lead to visits and orders, and may be used to show you our ads on other sites.

You can block or delete cookies in your browser settings, though parts of the site such as the cart may not work. You can manage Google ad personalization at adssettings.google.com and opt out of Google Analytics with Google's browser add-on.

How We Share Information

We do not sell your personal information. We share it only with service providers who help us run our business, and only what they need to do their job.

Type of provider	Example	What they receive
E-commerce platform	Shopify	Order, account and website data
Payment processors	Card processors, PayPal	Payment and billing details
Shipping carriers	FedEx, DHL	Name, shipping address, phone, package details
Analytics and advertising	Google	Website usage and ad interaction data
Email	Our email provider	Name and email address

We may also share information when required by law, such as in response to a court order, to prevent fraud, or as part of a business sale or merger, in which case this policy would continue to apply.

How We Protect Your Information

Our website uses SSL encryption, and payments are processed on secure, PCI-compliant checkout pages run by our payment providers. Access to customer information is limited to staff who need it to handle your order.

We will never ask for your card number by email, phone or text. No method of transmission over the internet is completely secure, but we take reasonable steps to protect your information and will notify you if a data breach affects you, as required by law.

How Long We Keep Information

We keep personal information only as long as we need it for the purposes in this policy. Order, invoice and tax records are kept as long as required for tax and accounting purposes. Quote requests and support messages are kept while they are useful for serving you. Marketing contact details are kept until you unsubscribe. When information is no longer needed, we delete or anonymize it.

Your Choices and Privacy Rights

Marketing emails. Click "unsubscribe" in any marketing email or contact us. We will still send emails about your orders.

Your rights. Depending on where you live, including California, Colorado, Connecticut, Virginia, Utah and other U.S. states with privacy laws, you may have the right to:

• Know what personal information we collect, use and share
• Get a copy of your personal information
• Correct inaccurate information
• Delete your personal information, subject to legal exceptions such as tax records
• Opt out of targeted advertising or the "sharing" of personal information for advertising

To make a request, email sarah.jane@techsellerusa.com with the subject "Privacy Request." We may need to verify your identity before responding, and you may use an authorized agent with written permission. We respond within the time required by law, usually 45 days. If we decline your request, you can appeal by replying to our response.

We will not treat you differently for exercising your privacy rights.

Children's Privacy

Our website and products are intended for businesses and adults. We do not knowingly collect personal information from children under 16. If you believe a child has given us information, contact us and we will delete it.

International Visitors

We are based in the United States, and your information is processed and stored in the United States. If you are located outside the U.S., including in the European Economic Area or the United Kingdom, you may have additional rights under your local laws, such as the right to object to processing. Contact us to exercise them.

Changes to This Policy

We may update this policy from time to time. The "Last updated" date at the top shows when it was last changed. Significant changes will be highlighted on this page.

Contact Us

For privacy questions or requests:

• Email: sarah.jane@techsellerusa.com
• Phone: (561) 769-6454
• Mail: Tech Seller USA, 6901 Okeechobee Blvd # D5, West Palm Beach, FL 33411, United States